Privacy Policy

Effective Date: 9 Aug, 2025

Climb ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our software services, including our custom dashboard platform connecting over 100+ data integrations. By accessing or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1 Personal Information

• Full name
• Email address
• Job title and department (if applicable)
• Company name (if applicable)
• Account login credentials

1.2 Data From Integrations

• Financial transaction data
• Sales performance metrics
• Marketing campaign data
• Other business operational metrics

1.3 Automatically Collected Information

• IP address
• Browser type and version
• Device information
• Usage data (e.g., pages visited, time spent on pages)
• Cookies and similar tracking technologies

2. How We Use Your Information

• Provide, operate, and maintain our dashboard and services
• Process and display your connected data integrations
• Communicate with you, including customer support and service updates
• Improve and personalize your experience
• Monitor and analyze usage trends and preferences
• Detect and prevent fraud or unauthorized access
• Comply with legal obligations

3. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service Providers
• Legal Requirements
• Business Transfers

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Your Data Rights

Depending on your location, you may have certain rights regarding your personal information. To exercise your rights, please contact us at: privacy@climbai.co.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage, and deliver personalized content. You can manage or disable cookies via your browser settings.

7. Data Retention

We retain your personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.

8. International Data Transfers

Since we operate in the United States, your information may be processed and stored in the U.S. or other countries. We take appropriate measures to ensure your data is protected.

9. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy and updating the “Effective Date”.

Thank you for choosing Climb. We look forward to helping you gain actionable insights and drive your business growth.